Our Services

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Your organization is focused on delivering value for your customers, we’re here to help you to do more of what you’re best at. Each of our services is based on our 10 years of experience helping teams to navigate and adapt to digital opportunities, and each is customized to meet the specific needs of your organization.

Strategy Training Digital Adoption Planning


Strategy

Our team works in partnership with yours to uncover where you want to go, what is necessary to get there, and how digital can help to set your organization apart from the competition.

Strategy

You’ll get a clear view of where you can get immediate value, where you can be making investments for future growth, and along the way we’ll push you to expand your thinking about what’s possible. You’ll receive clear, straightforward recommendations that are tailored to the specific needs of your team and your customer along with the expertise that you need to make them a reality. Putting digital from the inside out to work for your organization will uncover areas of value and opportunity that you’ve never considered, and turn them into a meaningful competitive advantage.

A few examples of our strategy projects include:

Annual Planning New Market Opportunities Business Growth Phases


Training

Today’s strongest organizations all have one thing in common: They are equipped to take on challenges and adapt to change. Our training works with your team, from the executive to the front line staff to build that knowledge base and empower people to use digital technology to their advantage.

Training

We lead workshops, deliver keynotes, and develop custom training programs in the areas of digital strategy, social media, digital transformation and a variety of specific skills or tactics within those categories.

Our online learning platform, elearningu.com, allows us to offer the best of all of those training resources to the tourism industry at scale.

A few examples of our training projects include:

Workshops & speaking engagements Online learning development Training program development


Digital Adoption Plan

Digital is no longer a feature to be added on. It’s a fundamental business practice that can bring value and efficiency to every part of your business.

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Our digital adoption process starts with your goals, and where you want to take your business, then uses our expertise to chart a path to get there using digital technology as a catalyst.

We have helped teams to dramatically lower costs, increase output from their teams, gain insights into every stage of their customer journey, and deliver elevated customer experiences, all through a commitment to digital adoption. Where can digital take your business?

A few examples of our training projects include:

Digital adoption Organizational planning Coaching sessions

Trusted by leaders in tourism and hospitality.

  • Yukon
  • The Wickannish Inn
  • Revelstoke
  • The heart of Ontario
  • Ontario Southwest
  • OB
  • Fairmont
  • Destination BC